Ways of Payment

Payment by card

In case a tour is paid by card, click PAY by CARD. Card payments are made via PAO Sberbank and the following credit card providers:

Mastercard WorldwideMIR

Mastercard WorldwideVISA International, Visa Electronic

Mastercard Worldwide Mastercard Worldwide,  MasterCard Electronic

Important Information for Payment

To make a payment (enter card details) your will be redirected to PAO Sberbank payment gateway. The connection with the payment gateway and data transfer is done via SSL encryption. If your bank supports secure online payment service Verified by Visa or MasterCard SecureCode, it may also require entering a password to have a payment processed. The present website supports 256-bit encryption. Privacy provisions are fulfilled by PAO Sberbank. Data entered will not be provided to unauthorized persons unless required by legislation of the Russian Federation. Card payments are made in strict compliance with the requirements of such credit card providers as Mir, Visa Int. and MasterCard Europe Sprl.

Online Payment Transactions

In case a reserved tour is paid by card, online payment transactions are based on 3-D Secure. The Resource redirects the User to PAO Sberbank payment gateway. When on the Payment page, the User is to enter the following:

  • card type;
  • card number;
  • expiration date;
  • cardholder’s name exactly as it appears on the card;
  • card security code / CVC2 or CVV2;
  • password in case the User agrees to make a payment.

Password verification is provided by an issuing bank. Services are delivered to the User after successful card authorization.

Cancellation of Online Payment Transactions

In case the User needs to cancel online payment by card, the Company can cancel that transaction under the terms applicable to a reserved tour. To have the transaction cancelled the User is to fill out online Transaction Cancellation Form and send it to the Company.   

Cancellation of Services Paid by Card Online

In case the User cancels a reservation, the Company verifies if the given order is available, if it is possible to cancel under the terms applicable to a reserved tour, clarifies the sum of money to be refunded and sends a request letter to a bank for refund. The refund made in compliance with a service cancellation transaction is granted to the card that was used to pay for the order.

Payment by Bank Transfer

Companies can pay for a tour by bank transfer. To be submitted an invoice the User is to contact the Resource authority.

For more detailed information on Reservation and Cancellation Terms, please go to the Terms and Conditions page. See also Privacy Provisions